Who is responsible
The Clogfather Drainage Services Limited is responsible for the personal information you provide through this website. You can contact us at theclogfatherdrainage@gmail.com, call 01243 256746, or write to our registered office: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE.
Information we collect
When you make an enquiry, we collect the details needed to respond: your name, telephone number, site postcode and a description of the job. Email addresses and photographs are optional. Commercial enquiries may also include a company name, site address and reference.
How we use it
We use enquiry information to respond to you, assess requested work, prepare quotations, arrange agreed services and keep appropriate business records. We do not use a drainage enquiry to add you to marketing communications.
Storage and sharing
Online enquiries are stored within the website system and sent to our business email inbox so that we can respond. Optional photographs are kept in private storage. We use service providers to host the website, store enquiries and deliver email notifications. Access is limited to people who need the information to deal with your enquiry or provide those services.
How long we keep information
We keep enquiry details, correspondence and related job records only for as long as reasonably needed to respond, provide services, manage our records and deal with any follow-up questions. Information is reviewed and deleted or anonymised when it is no longer required.
Your rights
You can ask us for access to your personal information, or request that inaccurate information is corrected. You may also ask about deletion or restriction of its use where this applies. Contact us using the details above. You can raise a concern with the Information Commissioner’s Office.