When this service can help
A collapsed section, major displacement or an accessible broken drain can require excavation. A survey may also show that the pipe’s shape or route prevents a suitable internal repair. Tell us about the surface above the drain, any visible damage and whether the affected area is inside a building, beneath paving or in a garden.
Common causes
Pipework can fail through deterioration or movement, and connections can be damaged during other works. An unsuitable fall or route can create problems that a liner would not correct. The purpose of investigation is to establish what needs changing and the extent of the work, rather than assuming the whole system must be replaced.
How we solve it
We review survey findings, access and the likely location and depth of the affected drain. Ground conditions, nearby structures and buried services are part of planning an excavation. If information is incomplete, further investigation may be required before the final scope is confirmed. The method must take account of safe working and site access. The agreed area is opened to reach the affected pipe or chamber. Unsuitable sections are replaced or reconstructed as specified, with connections, support and alignment addressed as part of the work. Checks are made before backfilling and the agreed surface reinstatement. The quotation should distinguish drainage work from decorative finishes or wider landscaping.

