When this service can help
Repeated blockages, a persistent restriction or roots visible in a CCTV survey can indicate ingress. The drain may clear temporarily and then catch material again. Tell us whether roots have been removed before and whether there is an existing report identifying the affected section or joints.
Common causes
Roots can enter drains through existing openings such as defective joints or fractures. Removing the obstruction creates usable space, but does not by itself seal the opening. The pipe’s structural condition and the location of entry matter when deciding whether cleaning should be followed by patching, relining or replacement.
How we solve it
A CCTV assessment helps locate visible root ingress and assess the surrounding pipework. Initial clearance may be needed where the camera cannot see or pass. We consider access, bends, pipe diameter and the condition of the host drain before proposing a cutting method. Footage from previous work can help establish what is already known. Where suitable, root-cutting equipment is used to work on the obstruction and the loosened material is removed as part of the cleaning process. The drain can then be inspected to assess the entry point more clearly. We explain the difference between restoring flow and carrying out a structural repair to reduce the opportunity for further ingress.

